888 Casino Customer Support Number
888 Casino - Ignored by customer service for too long. On the 27th of August. I tried to log into my account to play.Only to be met by account temporarily disabled. I rang support on the 27th of August. Enter username/password, security question/answer, and your mobile number; Enter your address, state, and SSN (Social Security Number) Be advised that all real-money online casino players at 888 casino NJ must be at least 21+ years of age. We subscribe to responsible gaming practices and follow all the rules, as laid out by the New Jersey DGE. 888.com 888casino 888poker 888sport 888bingo 888ladies To report misconduct by any of our affiliates please contact us. Learn more about our Ethical Marketing Practice Policy. 888 live casino is available in a number of major languages such as English, Chinese, Spanish, German, French, Portuguese, Russian and Swedish, while the customer support team can be reached 24/7 via live chat, email and phone.
Online Casino Customer Support
What You Need to Know
Online casinos customer service and support is one of the main points we highlight as a defining element when choosing a online casino to gamble. It is important to keep in mind that a good customer service and support system is needed in order for us to recommend the site. Customer service is important, because it often improves a player’s gaming experience. Players might have all kinds of issues, concerns, or inquiries, so having a professional customer support staff is essential to providing a satisfactory playing experience.
Customer representatives need to be knowledgeable, fluent, friendly, and helpful. If any of those four elements are missing from the customer support staff, then your gaming experience may not be positive. Whatever the question or concern you have, it’s important to have the person on the other end of the live chat, email, or phone provide helpful answers in a timely fashion.
3 Easy Steps to Solving Online Casino Complaints
Are you having problems while playing at an online casino? Follow these easy steps to help you solve any problems or issues that you may encounter when playing at an online casino:
Visit the casino Website
Sign in to your online casino account
To communicate with the customer service staff, you’ll need to go to the online casino homepage. Sign in to your player account. If you don’t have an account, register through the signup page. This requires no obligation, though you might receive a free no-deposit bonus. Once signed in, find the casino’s customer service information.
We provide contact information for 40 top online casinos below.
Choose Customer Support Method
Email, phone, live chat?
Most online casinos have a contact email, a live chat feature, and one or more toll-free phone numbers. Many casino sites have a “contact page” which contains all of the various ways you can contact the site. Select the option for you. The call center and Live Chat features provide instant feedback, while email inquiries can take anywhere from a few minutes to hours, depending on the site.
When dealing with a new representative, write down the person’s name, so you can refer back to the conversation later. This is especially useful if you have a troublesome call.
Getting your Questions Resolved
Have all your information ready to speed up the process
Once you’ve chosen a customer service method, ask your question or file your complaint. Have your account information ready, in case the customer service personnel need to verify your identity. If your question involves your first withdrawal, keep in mind that first payouts sometimes take a little longer than stated, because of a need to verify your identity. If your question involved a deposit bonus, no-deposit bonus, or free chip promotion, have your bonus code ready.
Many online casinos require you to send a coupon code to the cashier before receiving the bonus, though this is not a universal requirement.
How Are Disputes Resolved?
Online casino disputes happen. If you have a dispute, follow common conflict resolution tactics to have the best experience. Sometimes, an online casino’s staff and management are unreasonable. They might cite the Terms and Conditions page. If so, hang up, read through the T&C page, and call back with a better understanding of your situation. If you think a site has unfair terms of use, you might be using the wrong online casino.
Go to a players online forum like Ask Gamblers. See what the aggregate rating for the casino is. Read the list of complaints and see if your experience is common for that site. If problems persist, post a question or complaint at Ask Gamblers.
Many online casinos have employees monitor such sites and provide answers and assistance. If the site’s representatives are helpful, remember to leave feedback which gives the site a good review. This helps other gamblers find the right sites, while helping out the business you prefer.
- Don’t be provoked into an emotional response.
- Ask questions and get additional information, this helps you gauge how helpful a staff member is.
- Don’t treat the dispute resolution as a zero-sum game.
- Compromise or the appearance of compromise is often helpful.
- If you’re on a toll-free number or in a Live Chat, time is on your side.
- Remain patient and follow-up any responses with further questions.
- Make the customer service rep’s job easier and your task will be easier.
Customer Service Information
The table below provides customer service information for dozens of the best online casinos. Those who want to learn more can read our review of each online casino or contact the site’s customer representatives themselves.
OUSC Gold Certified Casinos
| Casino | Contact Number | Customer Support Email | Live Chat |
|---|---|---|---|
| 888 Casino | 1-855-218-6234 | [email protected] | Yes |
| Slots.lv | 1-877-263-6422 | [email protected] | Yes |
| Bovada | 1-888-263-0000 | [email protected] | No |
| Golden Lion Casino | +1 888 959 44 28 | [email protected] | Yes |
| BetOnline Casino | 877-238-5692 | [email protected] | Yes |
| Cafe Casino | +1 888-364-1850 | [email protected] | Yes |
| Jackpot City Casino | 1-800-890-3304 | [email protected] | Yes |
| Betway Casino | +44-808-238-9841 | [email protected] | Yes |
| Black Diamond Casino | None | [email protected] | Yes |
| Ignition Casino | +1 855-370-0600 | [email protected] | Yes |
| Magic Red Casino | +35 622-585-000 | [email protected] | Yes |
| Sportsbetting.ag | 1-888-843-9027 | [email protected] | Yes |
| Casino | Contact Number | Customer Support Email | Live Chat |
|---|---|---|---|
| 32Red Casino | +1 866-902-0499 | [email protected] | Yes |
| 5Dimes Casino | +1 800-258-7192 | [email protected] | Yes |
| Aladdin’s Gold | +1 866-465-7285 | [email protected] | Yes |
| Bodog Casino | 1-877-263-6422 | https://www.bodog.eu/?pushdown=contact-us | No |
| BoVegas Casino | +1 347-778-0761 | [email protected] | Yes |
| Club World Casino | 1-888-671-2855 | [email protected] | Yes |
| Desert Nights Casino | +1 657-208-5478 | [email protected] | Yes |
| Intercasino | 1-866-687-7926 | [email protected] | Yes |
| Joe Fortune | 1-800-989-024 | https://www.joefortune.com/support?pushdown=contact-us# | Yes |
| Ladbrokes | +44 800-0321133 | [email protected] | Yes |
| Las Vegas USA | +506-283-0061 | [email protected] | Yes |
| Lincoln Casino | +1 888-234-7217 | [email protected] | Yes |
| Lucky Red Casino | +1 866-513-0857 | [email protected] | Yes |
| Miami Club Casino | 1 888-492-9311 | [email protected] | Yes |
| Party Casino | 1(866) 232-6004 | [email protected] | Yes |
| Sloto Cash Casino | +1 888-492-9309 | [email protected] | Yes |
| Spin Palace Casino | +61 1 8001 8453 | [email protected] | Yes |
| William Hill | 00 800 3551 3551 | [email protected] | Yes |
| Bet365 Casino | +1 866-273-0933 | [email protected] | Yes |
OUSC Bronze Certified Casinos
| Casino | Contact Number | Customer Support Email | Live Chat |
|---|---|---|---|
| Casino.com Casino | +350 200 44793 | [email protected] | Yes |
| Casino Mate | 1-800-320-7769 | [email protected] | Yes |
| Drake Casino | +599 (9) 733-1206 | [email protected] | Yes |
| Emu Casino | +61 2 8006 4933 | [email protected] | Yes |
| GDay Casino | No | [email protected] | Yes |
| Planet7 Casino | +1-888-402-2065 | [email protected] | Yes |
| Roxy Palace Casino | +44 800-7314292 | [email protected] | Yes |
| Royal Vegas Casino | 1-866-745-2415 | [email protected] | Yes |
| Slotland Casino | No | [email protected] | Yes |
888casino NJ is up and running in the Garden State. We’ve composed this 888casino review to help you learn more about the brand. The 888 brand is one of the largest and most trusted names in the online gambling industry. They have earned their great reputation by delivering a top-quality product with unique features.
Not only does 888casino New Jersey feature a nice selection of games, but they also offer great bonuses and ongoing promotions. Just try to find another New Jersey site that offers a bonus just for signing up. If you are interested in the VegasInsider special bonus offer, then make sure to read our 888casino bonus code page.
VegasInsider 888casino Rating
| Overall 888casino Rating |
| 888casino Welcome Offer |
| 888casino Licensing / Safety |
| 888casino App |
| 888casino Customer Service |
| 888casino Cashout Time |
Contents
888casino Promo Code
| 888casino Promo Code Offers | Visit 888casino |
|---|---|
| 888casino Free Bonus | Get $20 Free Bonus (T&C's Apply, 21+, Only in NJ) |
| 888casino Welcome Offer | Get up to $2000 Welcome Bonus (T&C's Apply, 21+, Only in NJ) |
| Eligibility | New customers, 21+ in NJ only |
| Mobile App | iOS & Android |
| Last Verified | December 18, 2020 |
888casino Welcome Offer
Bonus is the first thing we are going to cover in this 888casino review. The 888casino welcome bonus gives new members the opportunity to claim up to $2,000 in bonus cash. After opening your new account, use one of 888casino’s easy payment options to make a minimum deposit of $10. They will 50% match your deposit amount up to $1,000 when you use the 888casino bonus code.
888 Casino Customer Support Number Yahoo
What could be better? Well, 888 will also 50% match your second deposit up to $1,000. That means you can get $2,000 in bonus cash if you use the welcome bonus to its full potential.
Once the bonus money is placed in your bonus account, the funds are incrementally transferred to your real money account. $10 of bonus cash gets converted into real money each time you earn 100 player points. Only wagers made in the casino or live casino count towards the wagering requirements. You have 60 days to rake in as much bonus money as you can. After that, you forfeit any outstanding bonus funds.
No-deposit bonuses are a rarity these days, but you can still get one at 888casino. Claim your $20 no-deposit bonus just for opening a new account. You get $10 in bonus cash to play specific casino games. $4 will be credited to your bankroll and can be used to play your favorite casino games or poker. Additionally, you get six $1 poker tournament tickets. That’s a $20 value, and it’s yours when you sign up.
How to Claim My 888casino Bonus
You need not enter any promo codes to claim your no-deposit bonus or the first deposit bonus. However, you must use the applicable promo code to claim your second 50% match bonus up to $1,000. Check the $2,000 Welcome Bonus in the promotions section for more information.
As you can see, claiming the 888casino bonus codes is quite a straightforward process.
For more NJ online casino bonus offers visit our casino directory.888casino Games
In this section of our 888casino review, we are going to explore various games you can play on this brand’s website. With well over 200 slot games, 888casino NJ will definitely appeal to fans of one-armed bandits. The ever-growing library of video slots includes loads of recent releases including:
- Vikings
- La Bomba
- Monopoly 250K
- Quick Hit Super Wheel
- Football Champions Cup
Of course, 888casino also has older popular slots like Starburst, Wheel of Fortune, and Planet of the Apes along with several jackpot slots. The variety of slots rates highly. However, things are much different when you hit the table games section of the site. With only 15 games, this area is disappointing, to say the least.
There are three blackjack games, four Roulette games, and a single Baccarat game. Ultimate Texas Hold ‘Em, Let It Ride, Three Card Poker and four video poker games are all that’s left. At least these games have a wide range of limits to suit micro bettors and heavy hitters. The live casino has the bare essentials. You can play Live Roulette, Live Blackjack, Live Baccarat, and Live Casino Hold 'em. Far from overwhelming.
888casino Promotions
888casino New Jersey excels when it comes to promotions. They have a little something for everyone every day of the week. Let’s explore the brand’s daily promotions in our 888casino review.
- Moneyback Monday: Did you have a run of bad luck at 888casino on Monday? If so, use the applicable promo code and 888 will give you back 10% of Monday’s losses up to $50.
- Turn the Tables Every Tuesday: Make a deposit on a Tuesday using the promo code and wager it three times that day. You’ll get 20% up to $100 in free play on the Casino Reels slot, Roulette, or Classic Blackjack.
- Winning Wednesday: If you lose money on a Wednesday, you’ll get 10% of your losses back up to $20. Simply make a deposit on a Wednesday using the 888casino bonus code, wager it three times, and you’re covered for the day.
- Thursday Traveler: Make a deposit on Thursday, use the bonus code, and wager the deposit amount three times. You’ll get 20% of the deposit amount up to $100 in free play on Cafe de Paris, Bella Italia, Irish Riches, and The Royals Go Camping video slots.
- Double Friday: Make a deposit of $40 or more on a Friday and wager the amount three times. You will then earn double Status Points for the rest of the day.
- Saturday in Space: Make a deposit on a Friday and then wager it three times. This will earn you 20% of the deposit amount up to $100 in free play on the Ultimate Universe jackpot slot.
- Sunday FUNday: Deposit on a Sunday using the designated promo code and then wager the amount three times. You’ll receive 20% up to $100 in free play on selected jackpot slot games.
- 21st of the Month Promotion: Use the applicable bonus code when you make a deposit on the 21st of every month. Wager it three times on the same day and you’ll get 20% up to $100 in Classic Blackjack free play.
On top of these great promotions, 888casino New Jersey’s Status Points program pays you for playing. You earn 1 Status Point for every $10 you wager. Every 100 Status Points are redeemable for $1.
* To qualify for these promotions, you must deposit at least $40 and use the special promo code. Any winnings derived from free play must be rolled over 30 times before you can withdraw the funds. This doesn’t include jackpot slots. All free play must be used within seven days of being issued.
How to Sign Up at 888casino
Registering an account at the 888casino takes just a couple of minutes and can be completed using either the casino app or via the site online.
One of the best things about the casino is that you're able to navigate to where you need to be in a matter of seconds. The registration process is no different, and you kick things off by clicking the 'Log In' button.
- After clicking 'Log In' you will see a pop up that includes the option to 'Sign Up'. Click this button.
- This three-step process will start with personal information, such as name, DOB, and gender.
- The second part will ask for you to create an account login name. This will follow with a password, email address, and security questions for your account.
- Finally, you need to enter your address along with the last four digits of your social security number.
Once this is done, it completes the signup process. As long as you have info such as your SSN on hand, then you will be done in next to no time.
Make sure you take the time to see that the details here are correct. You will need to verify them at some point to both deposit and withdraw.
888 Casino Customer Support Number 1-800
How to Play with 888casino
As soon as you are logged in, you will be able to access the whole online casino. You've got a menu that runs down the left for online users, and it's here that you can jump between the different game types.
At 888, they have one of the best-stocked casinos in the industry. They use several game providers to ensure they have the highest quality titles, and this is very much apparent right from the off.
The majority of players will gravitate towards the slots initially-- this section is the most significant on-site. You're able to sort this massive range by jackpot, 888 original games, NetEnt games, 1-25 lines, and 25+ lines.
What's great about 888 is that they are one of the few casinos that create their own games. There's not a vast range, with about 18 games in total, but they are games you cannot access anywhere else. Exclusivity in the online casino market is exceptionally rare. You fire the games up by merely clicking on their name. They load in a new window when playing on a browser, which is nice as it means that you can quickly get back to the lobby if needed.
If you find that you do get stuck, there is a 'Getting Started' section. This highlights everything that you need to know about the site, including registering for games, real money tables, fair gaming, and how-to guides for the different games on offer.
Playing Games with 888casino App
The 888casino app can be accessed via the iOS App Store and direct download for Android. For Android, It's a downloadable file that takes just a few seconds to add to your phone, and we describe this process at length in the next section.
Once you've downloaded the app, you can access this at any time from your smartphone. The games on offer all carry across to mobile, which is again quite rare in the industry.
The design of the games from both NetEnt and 888 are stunning. These two providers are focusing more on mobile content to bring users a great range of gambling experiences. Obviously, when you bet using the app, the games are locked into full screen mode. Most are in landscape mode as well, so bear this in mind.
How to download for iOS
As we've touched on already, the download process of the 888casino app is straightforward. Here is our step by step guide to help you access it.
- Open up the App Store and make sure you are logged in.
- Search for '888casino'. There will likely be several 888 related apps that jump up, but the casino will be green in color.
- Click on the 'Download' button to set start the process.
- Once the download is complete, the app should be on your home screen somewhere.
- Click on the app, and the first time it loads, it will install on to your phone. This may take a couple of minutes to install.
- The app will open, and you can log in if you have an account, or you can register for one if you do not.
How to download the Android app
- Access the 888casino via your smartphone's browser.
- Navigate to the Android section (link in the footer) and click that link.
- Click 'Get the App' and your download will start.
- The .APK file will download to your phone.
- Open 'Security' in your phone’s settings.
- Select 'Allow Unknown Sources'.
- Head back to the download section and open the file.
Payment Methods
As far as New Jersey online casinos are concerned, this site supports a decent number of payment methods. 888Casino NJ usually processes all deposits within 10 minutes. However, the site points out that it could take up to 24 hours in “certain unusual cases”. Upon submitting your deposit, 888casino sends you a confirmation email. Contact customer service if your deposit isn’t credited to your account within 10 minutes. You may use the following deposit options:
- Bank Transfer (ACH)
- Cash at Casino Cage
- PayPal
- Visa Debit/Credit Card
- Mastercard Debit/Credit Card
- Online Banking Transfer
- PayNearMe
With the exception of Cash at Casino Cage, it takes two days for 888casino to process withdrawal requests. You may cancel the withdrawal during this period. 888casino supports the following withdrawal methods:
| Withdrawal Method | Total Time (Business Days) |
|---|---|
| Bank Transfer (ACH) | Up to 6 days |
| Translate: Markets | Up to 7 days |
| Bank Draft | Up to 24 hours |
| Cash at Casino Cage | 2-5 days |
| PayPal | 2-5 days |
*All deposits must be a minimum of $10. 888casino reserves the right to establish maximum limits for deposits and withdrawals depending on the individual’s status and account history. All transactions are secured using the most advanced encryption and security technology.
Customer Service
Perhaps one of the criticisms of 888casino is their customer service. There is no live chat function and the toll-free telephone number isn’t easy to find. By the way, it’s 855-218-6234. When you click on the “Help” link in the main menu, you are redirected to the FAQ section. Fortunately, the FAQs cover almost everything. There is loads of information concerning:
- Bonuses and Promotions
- Deposits
- Games
- Login
- You Account
- Registration
- Technical Issues
- Withdrawals
Several of the most frequently asked questions are listed further down the page. Then there is the “Contact Us” button. This takes you to an automated form where you provide a detailed description of your problem or question. Be prepared to wait up to 24 hours to get a reply.
Our Verdict – Average Rating
As we are coming closer to the end of our 888casino review, we have decided to assign an overall average rating of 3/5. There is certainly a lot to like about this site, but it could also use some improvements in certain areas. The $2,000 welcome bonus is definitely appealing despite the high rollover requirements.
On its own, the welcome bonus would have earned a 3/5 rating. However, the addition of the $20 no-deposit bonus takes it up a notch. The sheer number of regular promotions is also impressive even though they are basically variations of the same thing.
The number and variety of games leave a lot to be desired. This is especially true of the table games which really only consists of Blackjack, Roulette, Baccarat, and a couple of casino card games. The live casino isn’t anything to write home about either.
Nevertheless, the site offers the basics. We really like the layout and the site’s ease of navigation on both desktop and mobile devices. 888 Dragonfish platform runs as smoothly as it possibly could and the graphics and sounds are dynamic.
Compared to 888’s offshore operations, the payment options on the New Jersey site are very limited. However, they are on par with other New Jersey online casinos. It would be safe to assume more payment options will be added in the future. The customer service could be much better. This 888casino review places the brand in the middle of the New Jersey online casino pack.
| What We Like | What We Don’t Like |
Site layout | High wagering requirements for bonuses |
Several promotions | Sub-par customer service |
Trusted and respected brand name |
888casino FAQ
Can I bet using 888casino in my state?
The 888casino is accessible for residents in New Jersey. The Pennsylvania Gaming Control Board approved 888’s license to allow 888 to become the second poker operator in Pennsylvania. That could mean more states for both 888sport and 888casino could be coming in the not so distant future.
Can I access casino bonuses via the app?
Yes. All bonuses that you see online are on the app. You’re able to clear the bonus using the mobile casino games.
Do the Android and the iOS app have the same 888casino games?
Yes, the games on both apps are the same. In fact, the two 888casino apps are identical in every way.
Can you use the banking options via the 888casino app?
All banking options that you can access online, you can access via the app. These include:
- Visa
- PayPal
- MasterCard
- Paynearme
- Online Banking